vCustomer’s marketing campaign management platform enables organizations to plan, develop and execute more effective marketing programs. Campaigns are cost-effectively conducted through multiple inbound and outbound touch points - email, voice, SMS. Clients are offered comprehensive business intelligence for more informed decision-making to increase conversions and maximize ROI.

Achieve optimal results in your marketing programs by better understanding your audience

Benefits:

• Improve target marketing based on customer needs and behavior
• Quickly design and execute customized marketing programs for specific market segments
• Reduce program costs while extending reach through multiple touch points - email, voice, SMS
• Increase conversions and ROI through improved target marketing practices
• Quickly respond to customer and program trends through 24/7 online business analytics

Features:

• Intuitive segmentation of target audience
• Ability to insert rich graphical content and web forms
• Multi-Channel campaign delivery using email, phone and SMS
• Analytics enabling ROI calculation and measurability of campaign effectiveness

Integrate your marketing campaign with Multi-channel delivery platform Multi Channel Support vCustomer Multi-channel interaction suite provides the ability to automate various customer touch points. Now, you can seamlessly integrate your marketing campaigns with multiple communication channels like voice, email, web self service and SMS. Click to know more