Our order management solution is a comprehensive solution to help clients deliver an enhanced customer experience, increase per order value and improve visibility into sales.

With features such as centrally managed product, price, customer data, multi channel integration and extensive reporting functionality, this is an ideal solution for implementing your order processing function.

Benefits:

• Improve customer satisfaction through multi-channel contact options
• Increase cross-sell and up-sell opportunities with complete customer data
• Streamline processes to significantly reduce quote-to-order cycle and cost-per-order
• Increase revenues with enhanced order analytics including order capture and order status tracking

Features:

• Centrally managed product, price and customer data
• Integrated with Multi-Channel interaction tools to automate customer touch points
• Complete view of the order details across functions
• Role management capability to define roles according to functions
• Multi dimensional reporting capability for deeper insight into customer buying behavior

	Increase revenues with customised Order Entry services Order Entry services vCustomer’s customised order entry services enable medium and large sized organizations to streamline their entire order management lifecycle. vCustomer’s automated work flow and trained agents close the order process quickly to reduce process turn-around time significantly. Click to know more